Red Chilli

About Red Chilli

The report sought to understand how VIP portfolios are managed daily, how the tools are utilised and other key operational challenges.

Although three-quarters of respondents rated their VIP data as good or very good, 71% reported data spread across multiple systems. Half admitted sometimes making decisions with incomplete or outdated information. 

“Silent churn” was prevalent, with nearly half (46%) stating that VIP players often or very often became inactive without prior warning. Around 48% had no indicators of players’ behavioural signals or health. Co-author Viktoriia Grygorenko, CEO at The Playa, called this finding the “clearest commercial case in the report”.

About Red Chilli

The development marks a significant move by Merkur to expand its footprint within the French regulated gambling market.

On 27 August, Merkur signed a put option agreement with GPG Groupe Philippe Ginestet and DOFA, enabling the purchase of Casigrangi.

Casigrangi is the parent company of the Le Stelsia casino group, which operates seven small to mid-sized casinos across France along with related hospitality, restaurant and entertainment businesses. 

What is Red Chilli?

That ceiling stays substantial at 20,000x the bet. It’s reserved for a fully developed free spins round where Fisherman Wilds collect Money symbol values and progressive retriggers push collection multipliers higher.

The one genuinely new seasonal wrinkle is a pumpkin symbol. It can land during free spins to award mid-bonus upgrades, layered on top of the ante bet and feature-buy options already familiar across the range. For an experienced Big Bass player, the proposition is deliberately recognizable rather than reinvented.

The value of this release lies in what it says about franchise strategy. The Big Bass series has become one of Pragmatic Play’s most reliable engines, and reskinning a proven math model with seasonal theming is a low-risk way to keep the brand visible during a commercially significant window.